IHG Hotel
Every room has to be perfect. We’re searching for the right Executive Housekeeper for Kimpton Tsim Sha Tsui Hong Kong to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
A little taste of your day-to-day:
- Every day is different, but you’ll mostly be:
- ● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- ● Maintaining and ordering supplies and equipment – while minimizing waste – in support of our green initiatives
- ● Helping to refine and prepare budgets that help us maximize profitability
- ● Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
- ● Assisting with deep cleaning projects and occasionally assisting your team during busy periods
- ● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
- ● Reporting into the Hotel Manager you’ll manage housekeeping team
What We need from you:
- ● A minimum of 8 years’ experience in hotel housekeeping team, with at least 3 years at managerial role
- ● A higher diploma in hospitality management, or equivalent
- ● Strong service mindset, good planning and organizing skills
- ● Excellent leadership, training and coaching skills
- ● Multi-tasking abilities and attention to details
- ● Good command of both English and Chinese (Cantonese and Mandarin); speaking and writing
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
