BGIS
At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture. Help us shape a cleaner, greener future through innovation, collaboration, and excellence.
SUMMARY
Under the general supervision of the Regional Manager – Operations, the Regional Cleaning Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.
RESPONSIBILITIES
Functioning as a core member of the Operations team the Regional Cleaning Supervisor must be able to:
- Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers
- Maintain operational continuity at job sites by finding and replacing staff as needed
- Attend to any emergencies
- Respond quickly and efficiently to all operational requests
- Track inventory and equipment
- Inspect facilities to ensure safety and cleanliness standards
- Follow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirements
- Ensure that all team members are compliant with the company quality, security and safety mandates
- Assist/train cleaners in performing duties
- Review daily site evaluations/audits to ensure safety, security and cleanliness standards are being met
- Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
- Maintain work schedules according to client needs
- Demonstrate the values of the company and lead by example at all times
- Monitor staff absence and turnover ensuring flexible cover arrangements within short notice
- Communicate with operations managers
- Protect company’s and clients’ assets from misuse and damage
- Handle and assist with emergency procedures accordingly and as required
- Perform other duties as assigned
SKILLS
- Valid driver’s license and own vehicle
- 2+ years of experience in a Cleaning/ Service-related field
- Fluency in both written and oral English a must. Bilingual skills are a bonus.
- Excellent communication and strong interpersonal skills
- Intermediate computer skills and knowledge of Microsoft Office Software
- Excellent time management and problem-solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
- Ability to work independently and as a team
- Effective attention to detail and a high degree of accuracy
