Cloud Support Engineer Job In New Zealand

Amazon web services is seeking for cloud support engineer to join their team in Wellington, New Zealand. The ideal candidate have ability to provide advanced technical support to Amazon web services customers through phone, chat and email. Amazon Web Services is a subsidiary of Amazon providing on-demand cloud computing and APIs to individuals. companies and government. This full-time position offers a competitive team in $70,000-$90,000 per year. Applicant must have bachelor’s degree in Computer science and Engineering. It must have ability to assist with issues related to APIs, SDKs, programming languages and development frameworks.

Qualifications for Cloud Support Engineer:

• Candidate must have bachelor’s degree in computer Science and Engineering.
• Experience with cloud computing services.
• Proficiency in at least one programming language including Java, Python and JavaScript.
• Strong verbal and written communication skills.
• Ability to work in a fast -paced, dynamic environment and manage multiple priorities.

Responsibilities for Cloud Support Engineer:

• Candidate is responsible to provide advanced technical support to AWS customers to understand their technical issues and provide tailored solutions.
• Ensure customer issues and resolved in a timely manner and maintain high customer satisfaction,
• Collaborate with internal teams to improve products and services based on customer feedback.
• Participate in an on-call rotation to provide after-hours support.

Benefits:

• Amazon Web Service offers a competitive salary range.
• Access to ongoing training and development programs.
• Opportunities for career advancement.
• Provide comprehensive health, dental and vision insurance.

Amazon Web Services (AWS) is a global leader in cloud computing services offering a comprehensive suite of on-demand computing power, storage and database solutions to million of customers worldwide. Amazon Web Services is recognized as a leader in cloud innovation, continually launching new services and features.