Counter Sales Representative-Bumper to Bumper, Canada

We are looking for someone seeking exciting new opportunities as a Counter Sales Representative for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What we can offer you:

• A competitive salary
• Comprehensive benefits and employee assistance program accessible.
• A generous employer contribution to the pension plan.
• Complete insurance coverage.
• Employee discounts on automotive products.
• Career development opportunities
• Work in a dynamic work environment you’ll be able to expand your skills

Your Daily Contribution

• Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude.
• Sell and support a diversified line of products via phone, fax, email and over the counter, promoting Private Brands and eCommerce channels whenever possible. Delivering a high level of customer service and support promotions and upselling opportunities.
• Handle customer transactions: including sales, returns, defectives in a timely manner.
• Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
• Reconcile their transaction history and drawer at the conclusion of each shift.
• Operate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
• Assist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns.
• Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
• Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Contribute proactively to improvements in branch sales and profitability.
• Adhere to inventory control programs, in-stock standards and all operating procedures.
• Effectively communicate with all store and support center team members, management, and customers.
• Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required.

 Skills

• Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year)