Customer Experience Manager Job In New Zealand

United flower growers Ltd is currently seeking a customer experience manager to join their team in Auckland, New Zealand. The ideal candidate have ability to work closely with our CEO and other members of the wider operational team to ensure united flower growers suppliers and buyers are identified. United flower grower is the largest flower broker in New Zealand and developed a virtual trading floor that connect florists with growers. Candidate have ability to create a more user-friendly environment to attracts more buyers to our auction floor. This full-time position offers a competitive salary range is $75,000 – $95,000 per year. Applicant must have relevant commercial experience and a proactive self-starter that is highly organised and manage multiple tasks at same time.

Qualifications for Customer Experience Manager:

  • Candidate must have relevant commercial experience in managing long term client relationships.
  • Ability to handle a tech-savvy professional to excels in leveraging technology to enhance efficient patient care.
  • It must be deliver exceptional customer experiences to the clients.
  • Excellent verbal and written communication skills to communicate with patients and their families.
  • Ability to manage multitasking at same time.

Responsibilities for Customer Experience Manager:

  • Candidate is responsible to ensure continuity and growth in the procurement of fresh flowers in our virtual auction and wholesale business.
  • Ability to launch and success of our new technologies.
  • Create user-friendly environment to attack more buyer to our auction floor.
  • It must have ability to provide real time insights to support better company wide decision making.


  • Competitive salary packages.
  • It offers a flexible working days per week to manage work.
  • Opportunity for career development to enhance their knowledge.
  • Supportive team environment.

United flower grower (UFG) is New Zealand largest flower broker but not for wholesale and auction flower. Our organization develop a virtual trading floor to connect florists with growers. Over the past 12 months, our company modernised and transformed business to prepare for the next stage of growth journey.

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