Workshop Supervisor Need In Neuron, Australia

Neuron is the leading shared e-scooter company in Australia and Canada, operating in over 30 cities internationally. Our mission is to partner with cities to connect people and places in a safe, convenient and fun way. Cities are our most important customers and our vision is to help them build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron was founded in Singapore in 2016, we develop our own industry-leading e-scooters which are purpose-built for sharing and safety. We also set the industry standard for the technology that manages them. The company has launched an impressive range of world firsts, particularly when it comes to safety and sustainable operations

The Role

• Our Workshop Supervisor is the hands-on leader of our warehouse team, monitoring the performance of our mechanics and the maintenance and repair of our Neuron e-scooters and e-bikes. The ideal candidate has built and led a team before and is highly motivated to make Neuron a resounding success, both locally and nationally. Reporting to the City Operations Associate, a
• Workshop Supervisor also ensures that our warehouse is operating efficiently, safely and in accordance with Neuron’s standard operating procedures. The Primary KPIs for the Warehouse Operations relate to the productivity of the mechanics (RTG/hour) and inventory accuracy levels. This role may also have the opportunity to streamline warehouse and repair processes and spearhead the growth of Neuron by proactively contributing to other local or non-local launch initiatives.

What you’ll do

• Develop and execute Neuron’s Warehouse Management strategy in Brisbane
• Service and repair e-scooters
• Ensure the Warehouse team performs quality control and basic maintenance on the e-scooters & e-bikes.
• Ensure that the Warehouse team adheres to the Operations Standard Operating Procedures.
• Perform basic administrative tasks, such as shift scheduling, manpower deployment and inventory management.
• Planning for and conducting monthly (or as required) stockades.
• Train new e-scooter/e-bike warehouse technicians and conduct any refresher training as necessary.
• Other ad-hoc tasks as required
• Responsible for the Workshop KPI’s
• Represent Neuron as a positive brand ambassador.

What you’ll need

• Prior experience in warehouse operations would be advantageous, particularly in the mobility, transit or supply-chain space.
• Prior mechanical experience with the ability to service and repair e-scooters, including comfort with lifting, carrying and maneuvering 30 – 35kg as needed.
• A suitable personal smart phone is required (generally an Apple or Android device from 2018 or newer)
• Prior experience in stock planning and management.
• A hands-on approach to leadership – our Workshop Supervisor will need to be comfortable “leading by example,” working alongside our warehouse technicians.
• A process-driven mentality, with experience defining best practice warehouse procedures.
• Demonstrated ability to deliver results in a complex operational environment
• Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.
• Excellent communication and people skills.
• Ability to multi-task and keep up with a dynamic, fast-paced start-up in a high-growth phase.
• A keen curiosity in shared mobility and a growth mindset.