Housekeeper/Maid

A Housekeeper/Maid in Asheville, NC, is responsible for maintaining cleanliness and order in various settings, such as hotels, residential homes, healthcare facilities, or commercial spaces. This role ensures a tidy, sanitary, and welcoming environment for guests, residents, or clients. The position requires attention to detail, physical stamina, and a commitment to high-quality service in a bustling city known for its tourism and hospitality industry.

Key Responsibilities

• Cleaning and Sanitizing: Perform a variety of cleaning tasks, including sweeping, mopping, vacuuming, and polishing floors; dusting furniture, shelves, and surfaces; cleaning windows, door panels, and sills; and sanitizing bathrooms and kitchens.
• Room Maintenance: Make beds, change linens, and restock supplies such as toiletries, towels, and cleaning products in guest rooms, residential spaces, or common areas.
• Trash and Debris Management: Empty trash cans, replace liners, and clean receptacles as needed; collect and dispose of debris in assigned areas.
• Laundry and Organization: Wash, dry, iron, and fold laundry as required; organize closets, cabinets, and other storage areas to maintain orderliness.
• Equipment and Supply Management: Use and maintain cleaning equipment (e.g., vacuums, mops, powered scrubbing machines) and ensure proper handling of cleaning chemicals; monitor inventory of cleaning supplies and report when replacements are needed.
• Safety and Maintenance Reporting: Identify and report maintenance issues, safety hazards, or damaged property to supervisors or management; assist with minor repairs if needed.
• Customer Service: Provide quality service by maintaining a polite and professional demeanor when interacting with guests, residents, or clients; respond to requests such as spills or special cleaning needs promptly.
• Special Projects: Perform deep cleaning tasks, seasonal maintenance, or non-routine cleaning projects as directed, such as cleaning upholstered furniture or preparing spaces for events.

Work Environment

• Housekeepers/Maids in Asheville may work in diverse settings, including hotels (e.g., Renaissance Hotel Downtown Asheville, The Foundry Hotel), residential homes, healthcare facilities (e.g., Mission Hospital), or commercial offices (e.g., through ACES Cleaning Service).
• The role often involves working in a fast-paced environment, especially in the hospitality sector, due to Asheville’s popularity as a tourist destination.
• Work may require standing, bending, kneeling, and lifting for extended periods, often in varying conditions (e.g., cleaning in tight spaces or handling heavy laundry loads).

Job Requirements

• Experience: Previous experience in housekeeping, maid services, or a similar role is preferred but not always required; some employers provide on-the-job training.
• Education: A high school diploma or equivalent is typically preferred but not mandatory.
• Skills:
  • Attention to detail to ensure high standards of cleanliness.
  • Knowledge of cleaning techniques, equipment, and safe use of cleaning chemicals.
  • Time management and organizational skills to complete tasks efficiently.
  • Basic communication skills to interact with supervisors, coworkers, and clients.
  • Ability to work independently and as part of a team.
• Physical Requirements:
  • Ability to lift and carry at least 25–35 lbs (e.g., laundry, cleaning supplies).
  • Physical stamina to stand, bend, squat, and walk for long shifts (typically 7–8 hours).
  • Capability to perform repetitive tasks in various environmental conditions.
• Special Requirements:
  • Must be authorized to work in the United States.
  • Some employers may require a background check.
  • Familiarity with safety protocols when working around machinery or chemicals.

Work Schedule

• Schedules vary depending on the employer. Full-time positions typically involve 40 hours per week, while part-time roles may range from 15–30 hours.
• Shifts may include early mornings, evenings, weekends, or holidays, especially in hotels or healthcare facilities, to accommodate guest or operational needs.
• Some roles, like those at UNC Asheville, may involve evening shifts (e.g., 4:00 P.M. onward) for cleaning academic buildings.

Compensation and Benefits

• Hourly Pay: The average pay for a Housekeeper/Maid in Asheville ranges from $14 to $18.67 per hour. For example, Care.com reports an average of $18.67 per hour as of July 2024, while Merry Maids in Asheville averages $16.74 per hour [Ref web ID: 4] [Ref web ID: 7] [Ref web ID: 13].
• Benefits: Depending on the employer, benefits may include:
  • Comprehensive medical coverage (e.g., at Mission Hospital).
  • 401(k) plans with employer matching.
  • Paid vacation, sick leave, or holidays (more common in full-time roles).
  • Access to training and development programs.

Career Opportunities

• Housekeeping roles in Asheville offer opportunities for growth, especially in the hospitality sector. With experience, a Housekeeper/Maid may advance to roles like Lead Housekeeper, Housekeeping Supervisor, or even Head Housekeeper, which involve managing teams and overseeing operations.